CasinoBeats What were the thoughts behind the development route that Real Dealer Studios has taken?

Shane Cotter: Live casino players are drawn to the ‘real casino’ feel that studio-based games provide but are often frustrated by the technical limitations of this setup and the disrupted experience this can and does lead to.

This led us to believe that a better solution was out there, one that would provide greater stability and which would deliver a superior experience. 

That is why we took the decision to combine recorded video clips of dealers and gameplay with a powerful RNG-based engine to run the game.

The result is an engaging private-table environment delivered with Hollywood-level production values and table games that run seamlessly from the first round to the last.

CB: You say that your games are ‘designed as an alternative to live casino’. In your opinion, why was this alternative needed?

SC: Playing studio-based live casino is not always the great experience that it should be. Dealers can often seem bored and half asleep, especially during quieter periods, and it can be difficult to hear dealers speak due to the noisy studio environment. Many devices – especially mobile – also struggle with bandwidth leading to lag or low-quality resolution. 

“Our goal is to provide an alternative to live casino that offers a superior player experience“

This is simply not good enough and that is why we established Real Dealer Studios. Our goal is to provide an alternative to live casino that offers a superior player experience. To achieve this, we have created cinematic-quality games that are not limited by the issues that blight traditional live dealer games. 

Our unique approach has also seen us work with top Los Angeles film directors and a range of screen actors to create a unique and highly engaging product and experience. We plan to take this to the next level by working with some famous faces who will host games, so watch this space.

CB: LeoVegas recently said the table games vertical is enjoying ‘incredible growth’. Why do you believe this is to be the case?

SC: There are several reasons. The first is that the majority of slot providers are now focused on the quantity of games they release and not the quality of games. This means players are less excited about new releases from big studios because said studios are launching several games a month, if not more. This in turn has seen a shift in interest away from slots towards table games. 

The relatively new category of ‘show games’ – those modelled on TV game shows – has proved to be particularly popular.

Secondly, the global sports blackout that occurred during the first wave of the COVID-19 pandemic saw more bettors make the natural cross-over from sports betting to table games and, as a result, there has been an uptick in interest around live games. Because our games offer something unique, we have been able to leverage this interest for the benefit of both Real Dealer and our partners.”

CB: What major challenges do software companies face in the current climate?

SC: Remote working is a challenge for software companies, particularly when it comes to keeping employees motivated and engaged. Ensuring that information and communication flows seamlessly between people and departments is also a challenge, but one that we, like others, have had to meet over the past 12 months and will continue to meet moving forwards. 

Real Dealer has been very fortunate in this regard; our team is dedicated to developing the most engaging and entertaining games in the market and have remained committed to this despite having to work from home.

The result is that we have been able to deliver our product roadmap on schedule and with titles that are innovative and game-changing.

CB: What does the Real Dealer Studios 2021 roadmap look like?

SC: The next 12 months will be busy for Real Dealer Studios; we will be releasing new and exciting games and have plans to expand into other verticals.

We will also be releasing games with new dealers, some of whom will be instantly recognisable, and have a number of big-name operators that will be adding our games to their portfolios over the coming months.

Shane Cotter was talking to Craig Davies

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As part of the deal, which will mark the online casino content provider’s entry into Romania and Greece, players at Stoiximan and Betano will be able to access games from Real Dealer Studios. 

“Our cinematic RNG games have proved to be blockbuster hits in a wide range of markets and we believe they will be just as popular in Greece and Romania,” explained Shane Cotter, Chief Product Officer at Real Dealer Studios.

“Our games allow operators such as Kaizen Gaming to deliver a stand-out player experience and provide content that keeps players engaged and entertained at all times.

“This is an important agreement for Real Dealer as it forms part of wider plans to continue to expand into regulated markets across Europe and beyond, and with the leading operators in each.”

Real Dealer’s suite of cinematic RNG titles, which are made using recorded video of dealers and gameplay, represent a crossover between the worlds of film and igaming.

This approach to game development uses filmmaking technology, professional actors, film directors and post-production crew to deliver Hollywood levels of quality.

Christos Mavridis, Live Casino Manager at Kaizen Gaming, added: “Real Dealer is the real deal. Its cinematic RNG casino games are like nothing we have seen in the market before and deliver unprecedented levels of fun and excitement.

“It is integrations such as this that allow us to stand out from our rivals and set the standard for others to follow in our core markets of Romania and Greece.”

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The will see the property, which is the Swiss arm of Groupe Partouche, a European casino group which operates 42 land-based venues across France, Switzerland, Belgium and Tunisia, add the Real Dealer gaming suite to its burgeoning online offering.

“Our games have already proved to be popular with players in Switzerland but this deal with Pasino will be key to cementing our leading position in the market,” noted Shane Cotter, Chief Product Officer at Real Dealer Studios.

“The games really do bring RNG and table games to life and we believe they will be a big hit with players at Pasino.ch.”

Under the terms of the deal, Pasino players will gain access to the studio’s flagship Real Roulette series, starring dealers such as Sarati, Caroline, Dave and Holly, as well as Real Auto Roulette and Multifire Auto Roulette.

Furthermore, the Casino Du Lac digital gaming entity will also add the developer’s money-wheel series, Fortune Finder, to its lobby.

Rupert Ecker, Managing Director at Pasino, added: “Content is the key to standing out in the Swiss market and this deal with Real Dealer Studios allows us to add a selection of truly incredible games to our offering.

“Real Dealer delivers a unique player experience thanks to its entirely different approach to game development. Its games really are something special and we look forward to seeing our players enjoy the blockbuster thrills they have to offer.”

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Lauded as a “first-of-its-kind” deal, the former Wimbledon FC player and Lock Stock actor will bring his demeanour and charisma to a number of upcoming titles, including the group’s Roulette and blackjack games. 

Scheduled to begin production in the coming weeks, Jones will begin filming for a new genre of Real Dealer titles, in a bid to deliver a VIP, red carpet experience direct to casino lobbies.

“This is a very exciting time for Real Dealer Studios and we are positively delighted to welcome Vinnie Jones to our production studio,” said Shane Cotter, chief product officer at Real Dealer Studios. 

“This partnership offers players front-row seats to our own cinema-style showing with Vinnie Jones – delivering on immersive gameplay, quality production and an online casino experience like no other.”

The studio has released a full portfolio of titles from roulette and money wheel type games to baccarat and blackjack including Fortune Finder with Holly, Turbo Auto Roulette, Real Baccarat with Sarati and Real Roulette with George. 

Alongside these titles, Real Dealer has also produced a range of Spanish-language games as well as holiday-specific titles like Real Spooky Roulette, as well as the fun and festive Real Christmas Roulette.

The company’s latest titles will be available exclusively through the games global platform in the coming weeks. 

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Set for the .com and .uk market, the collaboration between the two is said to see a phased roll-out of five titles from Real Dealer Studios’ suite of content across both William Hill and Mr Green casino brands through January and February.

Shane Cotter, chief product officer at Real Dealer Studios, noted: “2021 was an incredibly successful year for Real Dealer Studios and we’re really happy to be carrying that momentum into 2022 by announcing our new partnership with the William Hill Group.

“William Hill and Mr Green are both sites with a huge market presence in the UK and beyond. By teaming up with them, we’ll be able to further strengthen the Real Dealer brand by sharing a selection of top titles with a new audience who might not yet be familiar with our unique way of doing things.”

Set to launch over the coming weeks, Real Dealer’s catalogue of igaming products includes Real Roulette, Sarati, Real Baccarat with Courtney, Real Fortune Finder with Holly, Real Auto Roulette and Multifire Auto Roulette.

Moreover, all titles mentioned above will use recorded video of gameplay that has been captured in the developer’s studio, resulting in a “more personalised casino experience” for players.

Richard Atkinson, global head of live casino at William Hill Group, added: “William Hill Group are delighted to partner with Real Dealer Studios to expand our portfolio of top content for customers and we’re very much looking forward to debuting their games on our network in the coming weeks.”

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The group lauds the region as an “important market” which it believes boast “a lot of untapped potential,” and says that it plans to launch its games and secure further approvals in the not too distant future.

The certifications mean that Italy-facing operators can now offer their players titles such as Real Roulette with Sarati, Real Roulette with Holly and Real Roulette with Caroline. The newer Multifire Auto Roulette, which features multipliers up to 500x, has also been certified, as has the money-wheel game, Fortune Finder.

In addition, the provider offers a Real Baccarat series, with plans in place to secure approval to launch these titles in Italy over the coming months.

Shane Cotter, chief product officer at Real Dealer Studios, commented: “Italy is an important market for us as it has a lot of untapped potential and is fast growing. We are thrilled to have secured certifications for these flagship titles and plan to secure them for our other games in due course.

“Access to our portfolio will allow operators in Italy to offer their players a unique gaming experience that delivers high levels of entertainment. These games capture the enticing atmosphere of the casino floor but with the convenience of online play.

“Due to the pioneering approach we have taken to developing our games, each title provides a flawless experience from the first round to the last and we believe they will prove to be hugely popular with players in Italy as they have with players in other markets around the world.”

Real Dealer Studios’ games are designed as an alternative to live casino and are created from recorded video clips of dealers and gameplay, which are then integrated into the random number generator gameplay in a bid to deliver a smooth and seamless experience.

Each game takes place in a private, luxury setting to provide the player with a feeling of one-on-one interaction with the dealer, which is designed to deliver a heightened experience to that of traditional studio-based live dealer games.

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This will see the inclusion of Real Dealer Studios’ flagship Real Roulette series, as well as Real Baccarat, the Fortune Finder money-wheel series and the studio’s latest offering, Multifire Auto Roulette, featuring random multipliers.

Piero Q P Carlucci, head of casino at Delasport, stated: “Real Dealer’s games really do provide a unique player experience and make for a great addition to our quality content portfolio. By offering games like these, we can stand out as a market-leading platform and content provider.”

Real Dealer Studios’ games are designed as an alternative to live casino and are created from recorded video clips of dealers and gameplay, which are then integrated into the random number generator gameplay in a bid to deliver a smooth and seamless experience.

Each game takes place in a private, luxury setting to provide the player with a feeling of one-on-one interaction with the dealer, which is designed to deliver a heightened experience to that of traditional studio-based live dealer games.

Shane Cotter, chief product officer at Real Dealer Studios, added: “Delasport is an established and respected platform and content provider used by some of the largest gambling brands in the world to power their sites. Adding our content to its portfolio is therefore a milestone moment.

“This deal significantly increases the distribution of our innovative and unique content and will allow Delasport’s partners to deliver a truly authentic and engaging online casino experience to their players.”

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This will see games producer make its entire suite of titles available to operators that are powered by the SoftSwiss platform, with the integration including its flagship Real Roulette series as well as Real Baccarat and money wheel series, Fortune Finder.

SoftSwiss delivers content from a range of studios and providers to operators in Sweden, Belgium, Estonia, and those that hold licences from the Isle of Man and Curacao.

“Real Dealer is responsible for some of the most authentic and entertaining casino content in the market and we are excited to be able to offer it to our clients,” added Nikita Keino, partner managers team lead at SoftSwiss.

“The addition of Real Dealer brings more quality content to SoftSwiss game aggregator portfolio, which grants access to more than 10,000 games, with over 3,000 being crypto-games. We’re sure that Real Dealer’s games will be a big success among our partners and their players.”

Real Dealer Studios’ games are designed as an alternative to live casino and are created from recorded video clips of dealers and gameplay, which are then integrated into the random number generator gameplay in a bid to deliver a smooth and seamless experience.

Each game takes place in a private, luxury setting to provide the player with a feeling of one-on-one interaction with the dealer, which is designed to deliver a heightened experience to that of traditional studio-based live dealer games.

Jose Micallef, sales manager at Real Dealer Studios, added: “This is a significant partnership for Real Dealer Studios and allows us to distribute our content to more operators and in more markets than ever before via SoftSwiss’ strong and reliable platform.

“Our games offer a unique player experience and have proved to be hugely popular in markets all over the world. By partnering with SoftSwiss, we can ensure that even more players can enjoy the hugely entertaining experience our content provides.”

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These games, designed as an alternative to live casino, are created from recorded video clips of dealers and gameplay, which are then integrated into the random number generator gameplay in a bid to deliver a smooth and seamless experience.

Each game takes place in a private, luxury setting to provide the player with a feeling of one-on-one interaction with the dealer, which is designed to deliver a heightened experience to that of traditional studio-based live dealer games.

Christoffer Melldén, sales manager at Real Dealer Studios, said of the link-up: “We are thrilled to welcome Videoslots to the Real Dealer family and for their players to be able to enjoy the engaging and immersive experience our games offer.

“Real Dealer allows operators to give their players a truly authentic experience with the convenience of online play. Our games work particularly well on mobile, as they do not suffer from any lag or interruptions. We believe they will be a big hit with Videoslots players.”

Under the terms of the agreement, Real Dealer’s full suite of games will be made available to Videoslots players in markets such as Sweden and the UK. This includes its flagship Real Roulette series, Real Baccarat series and upcoming money-wheel collection, Fortune Finder.

William Ahlberg, head of commercials at Videoslots, added: “We have built a reputation for offering players the widest range of quality online casino content and Real Dealer’s titles make for a great addition to our portfolio.

“They offer a unique player experience that we believe will prove to be hugely popular among our players, especially because of the authentic and immersive casino environment they offer. This is a fantastic partnership, and we look forward to working closely with the Real Dealer team.”

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These games, set in a private, luxury casino, aim to enhance the feeling of one-on-one interaction between player and dealer, and follow a string of commercial tie-ups for the supplier.

Following the standard European roulette format, Real Dealer’s games are created from recorded video clips of dealers and gameplay, which are integrated into the game, and use professional actors, film directors and post-production crew, with an aim of delivering a consistently flawless player experience from the first round.

“The table game vertical is enjoying incredible growth as players seek out more authentic and engaging online casino experience and in Real Dealer Studios we have a partner that offers something unique,” Rokas Benetis, head of live casino at LeoVegas, said of the agreement.

“Their outstanding studio production quality, which is seamlessly integrated with well-designed RNG table games, provides players with a truly distinctive experience. We are extremely excited to add their content to our ever-expanding table games portfolio!”

Designed as an alternative to live casino content, Real Dealer says that its concept aims to provide error-free dealing with faster loading times and seamless video streaming for a more fine-tuned gameplay.

Christoffer Melldén, sales manager at Real Dealer Studios, added: “LeoVegas – the King of Casino – is one of the most popular online casino brands in the world and we are beyond excited to see our flagship Real Roulette series made available to its players for the first time.

“Our games really are unique and provide the most engaging and entertaining live casino experience by taking players to the heart of a luxury casino environment where they feel as if it is just them, the dealer and the wonderful game of roulette.”

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